leadership team

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Michael R. Thornton founded NTS Tax Solutions to deliver secure, compliant, and client-focused tax services in a digital-first environment. He brings extensive experience in business leadership, operational strategy, and regulatory oversight, with a strong emphasis on accuracy, data protection, and client trust.

Michelle Brooks oversees financial strategy, budgeting, and internal controls at NTS Tax Solutions. With a background in finance and accounting, she ensures financial transparency, sustainability, and alignment with regulatory and industry standards.

James L. Whitaker leads operational strategy and internal processes, ensuring efficient service delivery and organizational consistency. His experience in workflow optimization supports scalable operations and consistent client service.

Angela K. Monroe oversees compliance and data security, ensuring adherence to federal regulations and protection of sensitive client information. Her role supports secure tax filing, identity protection, and ongoing regulatory compliance.

Robert Caldwell manages NTS Tax Solutions’ technology infrastructure and digital systems. He focuses on secure platform implementation, data protection, and system reliability to support fully remote tax filing operations.

Lisa M. Hernandez leads client experience and service standards at NTS Tax Solutions. She ensures clear communication, timely support, and a professional client journey throughout the tax filing process.

Thomas Reynolds oversees tax operations and internal review processes, supporting accurate filings and consistent documentation handling. His role ensures alignment with internal standards and regulatory expectations.

Rakhee Patel leads risk management and quality assurance initiatives, focusing on internal reviews and compliance controls. She supports continuous improvement and high standards of accuracy and reliability.